The RedFox Driver Application can be downloaded from the Google Play Store or the Apple app. store.
This application will allow delivery drivers to receive alerts when an order is ready to be picked up. The application also allows drivers to update delivery and order status.
Managers will be able to track all active drivers and view each drivers exact location on a map using the RedFox POS or Online Ordering application.
1. Once a driver is assigned to a delivery order, the driver is alerted immediately that a new order is waiting.
2. When the driver opens the RedFox Driver application on his phone, all active orders currently assigned to that driver will be listed. Selecting an order will show the order details which will include: a. A mini-map showing the drivers current location and the destination point. b. Customer name. c. Customer phone number and email address. d. Customer address.
3. The driver will be able to update the customer if there will be any delay with the order delivery. The driver application will allow the driver to select 5,10,15, or 20 minute options and send an SMS (text) to the customers phone notifying them of the delay.
4. Driver should sect finish once the order is completed to mark the order complete and to remove the order form the driver's pending order queue.